Shipping policy

Shipping and Delivery

+ Orders within Australia

    Orders within New Sale Wales will be shipped out via Australia Post with tracking details

    Flat rate of $10 or free over $99

    An additional $10 will be charged for bulky or oversized items and maybe sent via couriers

     We currently do not ship internationally

SHIPPING FAQ

+ I've changed my mind-Can I cancel or change my order

If you've changed your mind and wish to cancel your order (or items in your order), you can email us and we will cancel your order (or items in your order), if it hasn't been shipped out yet. Please contact us ASAP because sometimes items have already been shipped but tracking details have not yet appeared in the system, in which case we will be unable to cancel your order. A restocking fee may apply, please refer to our refund policy.

If your order has not yet been shipped, and you would like to add an item, or exchange an item for another item of equal or greater value, we will send you a custom checkout link for the additional payment (if any) to be made prior to shipping your order. No extra shipping charges will be applied.

+ when will my order ship?

We're always working to get your orders on their way to you as quickly as we can. Most orders will be dispatched within 1-3 business days, though there may be some delays around sales and peak periods.

You'll get a notification when your order has started its journey so you can track its progress.

+ when will my order arrive?

Delivery generally takes between 2 to 6 business days between most capital cities. Remote locations my take longer. Please allow additional time on top of this due to COVID disruptions.

We'll provide tracking for deliveries when the order leaves our store.

+Can I order if I live outside of Australia?

 we currently do not ship internationally, but email us, we will find a best way for your enquiry.